Case Support Form

Please complete the form below to initiate any case support request and a CO2Meter representative will contact you within the next 24 hours.
Name*

First NameLast Name
Company Name*
Please type in N/A for No Company
Industry*
Restaurant, Beverage, Indoor Agriculture, Medical, Research, Safety, Welding, Indoor Air Quality or Other
Email*
johndoe@example.com
Phone Number*
Please enter a valid phone number.
Product Name
Ex: Remote CO2 Storage Safety Alarm, RAD-0102-6
Serial No. (if accessible)
Example: XXX-XXXX-XXX
Item Qty.
Example: 3x
Shipping Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
Please let us know any additional information that can help us with providing case support.
Thank you for choosing CO2Meter!

A representative will reach out to you momentarily.
Should be Empty:

Case Support Request Form

To initiate a CO2Meter Support Case you must first fill out the form below to begin the process.

After completing the form below a CO2Meter support technician will send you an email with next steps within 24 hours of receiving your request.

Further, should you have any additional questions or concerns, please reach out directly to CaseSupport@CO2Meter.com or refer back to our FAQ page.

Please Complete the Form below to begin a Case Request.

We have received your customer case request information, have provided you with the steps to ship your device and are awaiting product.

Case Authorization

Step 1

The team has received your product, concluded testing and is awaiting approval of our analysis and/or quote as to how to proceed.

Analysis/Approval

Step 2

Your product is on its way.

We ship devices within 24 hours of approval and have sent you a separate tracking email for up-to-date status.

Out for Delivery

Step 3

Closed and Customer Feedback

Step 4

Our team has closed your case and is awaiting customer feedback on your experience.

Upon Submitting the above Form, You will Receive a Case Support Update from a CO2Meter technician with appropriate Status Details along the way which include:

Need Assistance?
Speak to an Expert.

For further assistance in regards to your case request or for more information, please contact a CO2Meter Support Specialist.

CO2Meter, Inc.

105 Runway Drive

Ormond Beach, FL 32174

ADDRESS

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Since 2006, CO2Meter has helped industries worldwide gain accurate gas analysis, ensure gas detection safety, and aid in advancing processes with quality technology devices.

Case Support Form